Home > Blog > AI in Travel
Understanding AI in Modern Travel: Chatbots vs Conversational AI
Understanding AI in Modern Travel: Chatbots vs Conversational AI
Understanding AI in Modern Travel: Chatbots vs Conversational AI
Author: Pranav Deshpande
Jan 4, 2025
Read Time: 5-6 mins
Ever wondered why some apps understand you perfectly while others leave you frustrated? The secret lies in the difference between basic chatbots and advanced conversational AI. As India's commuters increasingly rely on digital solutions for their daily travel needs, understanding this difference becomes crucial.
The Evolution of Digital Assistants in Transportation
Imagine two scenarios:
You're trying to book a metro ticket, but you are not able to find the right metro line and station
You speak naturally to Boho: "Borivali West se Ghatkopar ka metro ticket chahiye”
The first scenario represents traditional chatbots, while the second showcases the power of conversational AI. Let's break down why this matters for your daily commute.
Traditional Chatbots: The Digital Cashier
Follow preset scripts
Handle basic queries
Limited to specific commands
Often frustrating during complex requests
Ever wondered why some apps understand you perfectly while others leave you frustrated? The secret lies in the difference between basic chatbots and advanced conversational AI. As India's commuters increasingly rely on digital solutions for their daily travel needs, understanding this difference becomes crucial.
The Evolution of Digital Assistants in Transportation
Imagine two scenarios:
You're trying to book a metro ticket, but you are not able to find the right metro line and station
You speak naturally to Boho: "Borivali West se Ghatkopar ka metro ticket chahiye”
The first scenario represents traditional chatbots, while the second showcases the power of conversational AI. Let's break down why this matters for your daily commute.
Traditional Chatbots: The Digital Cashier
Follow preset scripts
Handle basic queries
Limited to specific commands
Often frustrating during complex requests
(Credit: Unblast)
Conversational AI: Your Personal Travel Assistant
Understands natural language
Adapts to your preferences
Handles complex travel requests
Works with multiple languages including Hinglish
Why This Matters for Your Daily Travel
When you're rushing to catch a metro or need a late-night cab, the last thing you want is to struggle with an app that doesn't understand you. Conversational AI transforms this experience by:
Understanding context ("book like last time")
Processing natural language
Learning from your preferences
Offering personalized suggestions
(Credit: Unblast)
Conversational AI: Your Personal Travel Assistant
Understands natural language
Adapts to your preferences
Handles complex travel requests
Works with multiple languages including Hinglish
Why This Matters for Your Daily Travel
When you're rushing to catch a metro or need a late-night cab, the last thing you want is to struggle with an app that doesn't understand you. Conversational AI transforms this experience by:
Understanding context ("book like last time")
Processing natural language
Learning from your preferences
Offering personalized suggestions
Real-World Applications in Mumbai Transportation
Leading companies worldwide are embracing conversational AI. We, at Boho, have taken this technology and specifically optimized it for India's unique transportation needs.
Key Features in Modern Travel Apps:
Natural language booking
Multi-language support
Context awareness
Personalized recommendations
Real-World Applications in Mumbai Transportation
Leading companies worldwide are embracing conversational AI. We, at Boho, have taken this technology and specifically optimized it for India's unique transportation needs.
Key Features in Modern Travel Apps:
Natural language booking
Multi-language support
Context awareness
Personalized recommendations
(Credit: The Hindu)
The Future of Travel Booking
As technology evolves, the gap between chatbots and conversational AI will continue to grow. Forward-thinking solutions like Boho are already showing how AI can make daily commuting simpler and more intuitive.
Mumbai metro is live on Boho. Cabs and autos coming real soon.
Experience the difference yourself - download Boho from your app store today and book Metro Tickets today.
(Credit: The Hindu)
The Future of Travel Booking
As technology evolves, the gap between chatbots and conversational AI will continue to grow. Forward-thinking solutions like Boho are already showing how AI can make daily commuting simpler and more intuitive.
Mumbai metro is live on Boho. Cabs and autos coming real soon.
Experience the difference yourself - download Boho from your app store today and book Metro Tickets today.
More on Boho…
More on Boho…
More on Boho…
